Everything you need to know, before and after signing up
We've grouped the most common questions into two blocks: the ones that come up while you're evaluating IrisHawk, and the ones that appear once it's up and running. Pick the one you need.
Questions to help you decide.
What IrisHawk is, how it's different, what it brings and how it fits your company.
IrisHawk is a solution that unifies helpdesk, cybersecurity and regulatory compliance in a single control environment. Its goal isn't to add yet another tool, but to give management and IT operational visibility into the real state of devices, vulnerabilities, risks and regulatory compliance evidence.
An antivirus protects one specific part of the environment. IrisHawk is designed as a governance and control layer: inventory, monitoring, vulnerabilities, policies, reporting and regulatory compliance. The difference is that it lets you know what's protected, what needs action and what can be reported as progress.
It provides an executive view. Management doesn't only need to see technical alerts; it needs to know risk, priority, progress and accountability. IrisHawk turns technical data into actionable decisions: which devices are monitored, which vulnerabilities are critical, what regulatory compliance can be justified and what operational impact each action has.
Not necessarily. IrisHawk makes sense both for companies with an in-house IT team and for organizations that need external support, more visibility or an extra layer of control. The key is a clear need to bring order to devices, risks, support, evidence and priorities.
The CORE plan lets you start with basic visibility and control. The PRO plan expands management capacity, reporting, grouping, policies and operational depth. The idea is that a company can start where it needs to and grow when usage, risk or complexity justify it.
IrisHawk unifies in a single platform functions you usually cover today with several tools: helpdesk, antivirus/EDR, vulnerability management, policies and regulatory compliance. In many cases it lets you consolidate scattered licenses and reduce cost and complexity, keeping a single control panel.
Questions about rollout and day-to-day.
How it's deployed, what you'll see in the dashboard and how progress is measured once it's in use.
Getting started combines deploying the agent on devices and servers, configuring policies and a guided onboarding. In a short time the dashboard shows inventory, vulnerabilities and regulatory compliance status, with the team's support to adapt IrisHawk to how the company works.
The dashboard lets you work with information such as Health Score, device inventory, real-time monitoring, software inventory, vulnerability detection, reports, policies, regulatory compliance evidence and an advanced security view, including a reading of tactics and risks linked to frameworks like MITRE ATT&CK.
It helps by collecting and organizing the evidence that normally takes up many hours: device status, applied policies, detected vulnerabilities, actions taken and reporting. This makes it easier to justify progress and reduce dependence on manual processes, especially when regulatory compliance must be demonstrated with data.
Progress is measured with clear indicators: monitored devices, vulnerabilities detected and fixed, Health Score evolution, regulatory compliance and incident response time. It's all reflected in reports that management and IT can follow month by month.
After go-live the continuous work begins: monitoring, support, periodic risk review and policy adjustment. The goal is for the company not only to use the platform, but to improve its security level in a sustained way.